PRIVACY

Privacy Policy

How we handle your personal information

PRIVACY POLICY

VissAtputai.lv — Online holiday and accommodation platform

1. Introduction

This Privacy Policy establishes how VissAtputai.lv collects, uses, stores, shares, and protects personal information about individuals who access or use our platform. We are committed to processing your personal data responsibly and in accordance with applicable data protection laws.

By accessing or using the platform, you confirm that you have read and understood this Privacy Policy and agree to the practices described herein.

2. Information We Collect

When providing our services, we may collect the following categories of personal information:

Full name and contact information
Email address
Phone number
Reservation-related information, including booking data and communication details
Payment-related information, securely processed through authorized payment service providers
IP address, browser type, and device information
Website usage data, behavioral analytics information, and data obtained through cookies

3. How We Use Your Information

We process collected personal information for the following purposes:

To ensure platform operation, maintenance, and functionality improvements
To process requests, facilitate booking creation, and manage reservations
To communicate with users regarding accounts, reservations, and platform updates
To monitor and improve platform performance and user experience
To detect, investigate, and prevent fraudulent activities, misuse, and security incidents
To comply with our legal and regulatory obligations under applicable laws

4. Information Sharing

We may disclose personal information to the following categories of recipients only to the extent necessary to achieve the purposes set out in this Policy:

Accommodation service providers to facilitate bookings and guest communication
Authorized payment service providers for secure financial transaction processing
Technical service providers and platform infrastructure partners
Competent state or law enforcement authorities when required by applicable law, court order, or legal obligation
Third-party booking partners and affiliate systems integrated into the platform

We do not sell, rent, or otherwise transfer personal information to unaffiliated third parties for their commercial purposes.

5. Cookies and Tracking Technologies

The platform may use cookies and similar tracking technologies to enhance user experience, analyze traffic patterns, and personalize content and advertising. Cookies are small data files stored on your device that help us recognize returning users and understand how the platform is used.

You may disable or restrict cookie usage at any time through your browser settings. However, please note that disabling certain cookies may reduce platform functionality or interfere with the proper operation of some features.

6. Data Security

We implement reasonable and appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures are regularly reviewed and updated in accordance with best practices.

However, no online system or electronic data transmission method can guarantee absolute security. Therefore, we cannot guarantee complete security for information transmitted or stored on the platform.

7. Data Retention Period

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy applicable legal, regulatory, accounting, or reporting obligations. When personal information is no longer needed, it will be securely deleted or anonymized in accordance with our internal data governance procedures.

8. Your Rights

Under applicable data protection laws, you may have the right to exercise the following rights regarding your personal information:

Right to access personal data held about you and receive a copy
Right to request correction of inaccurate or incomplete personal data
Right to request deletion of personal data when it is no longer necessary for the purposes for which it was collected
Right to object to processing or request restriction of processing under certain circumstances
Right to data portability when processing is carried out by automated means
Right to withdraw consent at any time in cases where processing is based on consent, without affecting the lawfulness of processing before withdrawal

To exercise any of the above rights or submit a data-related request, please contact us using the contact email address indicated on the platform. We will endeavor to respond to all legitimate requests within the timeframes provided by applicable law.

9. Third-Party Links and External Platforms

The platform may contain links to external websites, third-party booking systems, and affiliate services. These external platforms operate independently of VissAtputai.lv and are governed by their own privacy policies and terms of use.

We assume no responsibility for the privacy practices, content, security, or accuracy of information on external websites or third-party services. We encourage users to review the privacy policy of any external platform before using it.

10. Changes to This Policy

We reserve the right to update, amend, or replace this Privacy Policy at any time and without prior notice in response to changes in applicable laws, business practices, or platform functionality. Any changes become effective upon posting on the platform.

Continued use of the platform after the publication of an updated Privacy Policy constitutes your consent to the revised terms. We recommend periodically reviewing this Policy to stay informed about how we process your personal information.

For privacy-related questions, please contact us at info@vissatputai.lv.

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